1. Brick-and-mortar stores will be slow to reopen. 2. Brands and retailers have reconsidered their omnichannel mix. 3. Buying habits have changed, and consumer trust is at an all-time high. 4. Virus-inspired products will remain strong. 5. Consumer-spending declines won’t offset progress.   READ MORE...

Relatedly this year, “customers going out of business” was respondents’ next most popular concern, chosen by 40 percent of respondents. “Manufacturers selling direct” and “Finding more qualified people” were the next highest at 26 percent apiece, followed by “E-commerce” and “Distributor competition” each at 24 percent. READ MORE    ...

Digital overtook manual in B2B sales last year, as sales processed through B2B ecommerce sites, log-in portals and e-marketplaces grew overall by 18% in 2019 over 2018. At the same time, total sales for manufacturers and distributors increased 1.5%, according to the 2020 B2B Ecommerce Market Report released this week. READ...

Social-distancing measures and business closures have significantly disrupted consumer spending habits. While this has created a period of uncertainty for many, ecommerce has instead been trending in a positive direction. The buying habits that have been changing are unlikely to suddenly shift back to what they once were, even after things “get...

April 6, 2020 We are all being affected by COVID-19 and there appears to be an emerging "new normal." Part of that "new normal" is the eCommerce effect. Best Buy is not letting you go to a store and purchase something from an associate. By requiring you to purchase on-line, the buying...