APIs are “a set of subroutine definitions, protocols, and tools for building software and applications.” (Wikipedia). CSD Web Services are “a software system designed to support interoperable machine-to-machine interaction over a network.” (W3C). They have even been called Web APIs by some.
In 2015, Grey Wolf started the development of CSD Web Services for integration with CloudSuite Distribution. Over time, those Web Services have grown and matured into over 70 APIs in the “pool.”
CloudSuite Distribution is an Infor hosted ERP. Since Infor does not allow any third party software on their hosted server, Grey Wolf is required to use Infor’s ION APIs. The CSD Web Services provided by Grey Wolf become the interface to those APIs.
Web Services architecture utilizes:
The architecture for Grey Wolf’s APIs is consistent across all ERP systems. There is a piece of software loaded on the ERP system with access to that software from the Grey Wolf Web Services server in our secure datacenter.
While there are different APIs for each ERP, the Web Services are standardized across all subscription users. This ensures consistent results from a standard environment. In the case of custom ERP modifications, Grey Wolf is able to create custom APIs that are then isolated from the standard environment. This ensures consistency while supporting unique customer requirements.
Integration touch points include:
CSD Connector is a web service that is consumed by your code or by a Grey Wolf application.
$500 per year
$1500 per year
This “Agreement” is entered into by and between Grey Wolf Systems “GWS” and “Customer” for Connector “Application”.
1. Scope of Services.
GWS agrees to provide access to Application for an agreed to period of time. Any Services performed by GWS outside of the scope of Services will be provided at prevailing rate. Any Services performed by GWS at Customer’s site will be provided at prevailing rate including expenses incurred.
2. Billable Activities.
Any activity performed by a Software Analyst or Developer will be billable activity. The minimum services incident shall be 0.3 hrs with increments of 0.1 hrs thereafter. Some examples of defining billable vs. non-billable activities are:
• “Bugs” are software products that do not perform as designed and are not billable.
• “Enhancements” are additional features that are not in the software product design and are billable.
• “Diagnostic activities” are activities to determine issues not related to “bugs” and are billable.
• Installation, training and support activities are billable.
• All activities related to “Custom projects” are billable.
3. Effective Dates.
The term of the Agreement is annual basis, and termination shall be provided in writing thirty (30) days prior to the yearly anniversary.
4. Payment Terms.
In consideration of the services provided, Customer shall pay GWS the annual contract fee within twenty (20) days of the Invoice Date. If Customer does not pay within twenty (20) days, GWS reserves the right to suspend all access to Application.
Any software developed by GWS shall remain the property of GWS. Customer shall not lease, sell or otherwise transfer the software to any third party, except as authorized by GWS.
CUSTOMER AGREES GWS SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, GOODWILL, OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, DIRECT OR INDIRECT DAMAGES SUFFERED BY CUSTOMER RESULTING FROM SAID AGREEMENT. GWS’s MAXIMUM LIABILITY, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED FEES PAID BY CUSTOMER.
GWS has made a considerable investment in the hiring, training and retention of its personnel. Customer agrees to refrain from soliciting for employ any GWS employee for a period of two (2) years, unless otherwise mutually agreed in advance.
Travel expenses shall be covered by Customer in addition to billed services. Travel time is not charged, but a minimum of 1.5 times travel time will be minimum billed for an onsite trip (even if actual time is less). If Customer schedules an onsite trip for services and cancels the trip, Customer must pay for the travel expenses incurred and may incur a cancellation fee.
9. Governing Law.
This Agreement and all amendments hereto are to be governed by the laws of the State of Colorado.
10. Activation Fee.
To activate Application a $400 fee shall be incurred each time activation occurs.