Grey Wolf’s product information management (PIM) solution is powered by Pimcore. Pimcore is arguably the best open source solution for product information management (PIM).
As Pimcore is open source and improves over time in the base system, Keystone PIM solution upgrades with those changes as well. Pimcore is developed by both Pimcore and Pimcore Community. So enhancements, improvements and upgrades happen on a regular basis. Keystone stays on the latest supported version of Pimcore.
Keystone architecture utilizes:
Pimcore does not natively integrated with Magento, Amazon or your ERP solution. Keystone enhances Pimcore by enabling those integrations. That is how Keystone excels as a PIM solution for Infor (SX and CSD) or Epicor (Prophet 21).
Since Keystone is powered by Pimcore, the resources available in the community are fully utilized. Pimcore partners and Pimcore forums are all available for Keystone by default from the Pimcore community.
The integration by Keystone with Prophet 21, SX and CSD supports the management of products in the ERP. The integration by Keystone with Magento supports the management of attributes, categories and products for your eCommerce solution. Those two integrations allow your employees (Buyers and Product Managers) to have a single source of truth for product information.
Grey Wolf is integrating with your Infor or Epicor system through Grey Wolf Connector Lite (a prerequisite for Keystone).
Integration touch points include:
Gartner publishes many “Lessons Learned.” The architecture of Keystone PIM for Epicor and Infor is based upon Pimcore and Gartner classifies Pimcore as a Customers Choice.
Gartner has included Pimcore in their Peer Reviews (Basis of the “Lessons Learned.” The rating of 4.3 out of 5 is one of the highest ratings. The Pimcore review can be found here.
To see the complete Gartner Peer Insights ‘Lessons Learned’: Implementing Master Data Management Solutions report from July 7, 2021, click here.
$180 per month
$60 per month
$30 per month
This “Agreement” is entered into by and between Grey Wolf Systems “GWS” and “Customer” for Keystone “Application”.
1. Scope of Services.
GWS agrees to provide access to Application for an agreed to period of time. Any Services performed by GWS outside of the scope of Services will be provided at prevailing rate. Any Services performed by GWS at Customer’s site will be provided at prevailing rate including expenses incurred.
Grey Wolf’s Connector – Lite is required for Application to work.
3. Billable Activities.
Some examples of defining billable vs. non-billable activities are:
• “Bugs” are software products that do not perform as designed and are not billable.
• “Enhancements” are additional features that are not in the software product design and are billable.
• “Diagnostic activities” are activities to determine issues not related to “bugs” and are billable.
• Training and non-standard support activities are billable.
• All activities related to “Custom projects” are billable.
The minimum services incident shall be 0.3 hrs with increments of 0.1 hrs thereafter.
4. Effective Dates.
The term of the Agreement is month-to-month basis, and termination shall be provided in writing thirty (30) days prior to the monthly anniversary.
5. Payment Terms.
In consideration of the services provided, Customer shall pay GWS the annual contract fee within twenty (20) days of the Invoice Date. If Customer does not pay within twenty (20) days, GWS reserves the right to suspend all access to Application.
Any software developed by GWS shall remain the property of GWS. Customer shall not lease, sell or otherwise transfer the software to any third party, except as authorized by GWS.
CUSTOMER AGREES GWS SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, GOODWILL, OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, DIRECT OR INDIRECT DAMAGES SUFFERED BY CUSTOMER RESULTING FROM SAID AGREEMENT. GWS’s MAXIMUM LIABILITY, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED FEES PAID BY CUSTOMER.
GWS has made a considerable investment in the hiring, training and retention of its personnel. Customer agrees to refrain from soliciting for employ any GWS employee for a period of two (2) years, unless otherwise mutually agreed in advance.
Travel expenses shall be covered by Customer in addition to billed services. Travel time is not charged, but a minimum of 1.5 times travel time will be minimum billed for an onsite trip (even if actual time is less). If Customer schedules an onsite trip for services and cancels the trip, Customer must pay for the travel expenses incurred and may incur a cancellation fee.
10. Governing Law.
This Agreement and all amendments hereto are to be governed by the laws of the State of Colorado.
11. Activation Fee.
To activate Application a $400 fee shall be incurred each time activation occurs.