NEVER assume people will use your mobile app. NEVER deliver a desktop experience on a mobile device. ALWAYS feature big, rich images that work with mobile. ALWAYS use clear, punchy copy to describe your products. ALWAYS make checkout easy. READ MORE...

1. Brick-and-mortar stores will be slow to reopen. 2. Brands and retailers have reconsidered their omnichannel mix. 3. Buying habits have changed, and consumer trust is at an all-time high. 4. Virus-inspired products will remain strong. 5. Consumer-spending declines won’t offset progress.   READ MORE...

Relatedly this year, “customers going out of business” was respondents’ next most popular concern, chosen by 40 percent of respondents. “Manufacturers selling direct” and “Finding more qualified people” were the next highest at 26 percent apiece, followed by “E-commerce” and “Distributor competition” each at 24 percent. READ MORE    ...

Digital overtook manual in B2B sales last year, as sales processed through B2B ecommerce sites, log-in portals and e-marketplaces grew overall by 18% in 2019 over 2018. At the same time, total sales for manufacturers and distributors increased 1.5%, according to the 2020 B2B Ecommerce Market Report released this week. READ...

EDI and blockchain share some important characteristics: Both technologies can incorporate multiple trading partners. For example, one company can have many vendors and many customers depending on whether the transactions represent the revenue or the expenditure cycle. Both technologies enable the communication of trans­action details. Companies can send and receive...