Distributors wait for better days ahead, but focus on ecommerce

Digital Commerce 360’s article was released on November 7, 2023

MSC reached a milestone during its 2023 fiscal year ended Sept. 2, surpassing $4 billion in annual net sales for the first time. But ecommerce sales, which account for more than 60% of total sales, slid by 3% year over year in the fiscal fourth quarter. The distributor attributed the drop in digital sales mainly to public sector sales occurring in non-ecommerce channels.

Key takeaway: There are exceptions, but distributors are fighting economic headwinds.

Key takeaway: Many distributors continue to double down on ecommerce.