DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020

The adoption rate soared with a weighted 26.3% increase from 2019 to 2020.









The percentage of distribution companies offering ecommerce varied widely depending on company size and sector, but an astounding increase was seen among companies under $50 million, with about a quarter saying they now offer ecommerce, up from 13.4% in 2019.